Social Security Office — Rochester, NY (Rochester Ny)

📞 Office phone: (866) 964-2045

National helpline (for most questions): 1-800-772-1213

Office hours

Also closed on federal holidays. Lines are usually longest on Mondays and in the first week of the month; arriving well before closing is a good idea.

Before you go

• Appointments: many services now need one. Call the office or the national number first — it can save you a wasted trip.
• Bring photo ID (driver's license or passport) to every visit.
• Replacement card: bring an unexpired photo ID and proof of citizenship (birth certificate or passport). Originals, not photocopies.
• Applying for benefits: bring your birth certificate and recent pay stubs or W-2s if you have them.
• Skip the trip if you can: benefit letters, address changes, and card replacement (in most states) can be done free at ssa.gov.

More help: What to bring · Do you need an appointment? · Replacing a lost card

Other offices near Rochester

• Greece Ny, NY — 2Nd Floor, 4050 W Ridge Rd, Rochester, NY 14626 · (866) 331-2204
• Jamestown Ny, NY — 321 Hazeltine Ave, Jamestown, NY 14701 · (877) 319-3079
• Geneva Ny, NY — 15 Lewis St, Geneva, NY 14456 · (866) 331-7759
• Olean Ny, NY — 1618 W State St, Olean, NY 14760 · (877) 319-5773