Social Security Office — Hilo, HI (Hilo Hi)

📞 Office phone: (855) 572-4860

National helpline (for most questions): 1-800-772-1213

Office hours

Also closed on federal holidays. Lines are usually longest on Mondays and in the first week of the month; arriving well before closing is a good idea.

Before you go

• Appointments: many services now need one. Call the office or the national number first — it can save you a wasted trip.
• Bring photo ID (driver's license or passport) to every visit.
• Replacement card: bring an unexpired photo ID and proof of citizenship (birth certificate or passport). Originals, not photocopies.
• Applying for benefits: bring your birth certificate and recent pay stubs or W-2s if you have them.
• Skip the trip if you can: benefit letters, address changes, and card replacement (in most states) can be done free at ssa.gov.

More help: What to bring · Do you need an appointment? · Replacing a lost card

Other offices near Hilo

• Kapolei Hi, HI — , 970 Manawai Street, Kapolei, HI 96707 · (855) 572-4866
• Lihue Hi, HI — Suite 105, 4334 Rice Street, Lihue, HI 96766 · (855) 572-4879
• Wailuku Hi, HI — Suite 125, 2200 Main Street, Wailuku, HI 96793 · (855) 572-4863
• Honolulu Hi, HI — Rm 1-114 Fed Bldg, 300 Ala Moana Blvd, Honolulu, HI 96850 · (855) 572-4879